These folks saved me! On Sunday 8/7, I had car trouble driving from Burlington to Barre and just so happen to lose power steering right about the time Auto Craftsmen came in to sight. I managed to coast into their parking lot before the car died completely. Having never been here before for service, I had no idea what to expect but wrote a note about what happened on one of their envelopes, I put my key in it, slipped it into their "after hours" key slot, and crossed my fingers. I can't exaggerate how lucky I feel to have landed at this shop! Everyone I spoke to was helpful, friendly, understanding, and so kind. From the moment I received a call Monday morning to go over what I experienced while driving, through out the whole diagnosis, quote for repair, and actual completion of the repair - they kept me updated through emails & texts in a way I've never found at any repair shop any where. I honestly cannot recommend Auto Craftsmen enough!