I am amazed at the service I get at Auto Craftsmen on Route 2 on the road to Middlesex. They take you back to the shop to show you what the car needs, then usher you to their cozy waiting room complete with plants, coffee, snacks, reading matter, and a very warm and personable receptionist who will drive you into town if you need it. It's way above service I have ever had at any other shop. The mechanics are careful, thorough, conscientious, and courteous. They really take care of you there.