We are looking for a super star Service Advisor to join our team
-Do you like helping people?
-Do you like cars?
-Do you have good communication skills and can type?
-Do you like working with a team?
Auto Craftsmen in Montpelier is looking for the right person to join our team of automotive care professionals. We are a very busy shop – but we also understand that there is life outside of work.
Hours open = 8 am to 5 pm Monday through Friday
We typically close for 6 days for each Holidays [and its paid time off] + you accumulate PTO hours every week.
*We specialize in helping our customers keep their cars safe and reliable.
*We specialize in excellent customer service and even have 7 loaners available for customers.
*We have a new state of the art management system that will make your job so much easier. We are able to text or email customers a link to their repair order along with pictures and videos. They are able to approve or decline the estimate online / and are able to pay online after we are finished working on their car.
*We are an ASE Blue Seal Shop, are a AAA approved Auto Repair Facility and have two ASE Certified Master Technicians on staff who are really amazing technicians.
Duties:
-Greeting customers, listening to their needs, and scheduling appointments and loaner cars
-Asking the right questions if they are having problems with their cars to best help your technician be able to find the problem.
-Inputting customer and vehicle information into our awesome management system
-Taking information from your technician and put together estimates and order parts
-Communicate with your customer so they understand what is going on with their car and what we recommend should be done to keep it safe and reliable.
-Keeping customers up to date on what is happening with their car
-Closing out tickets and let customers know they can come and pick-up their car
Skills: Excellent customer service, interpersonal, and communication skills. Strong organizational, decision making, and problem-solving skills. The ability to communicate with mechanics and customers. Is easy going, likes to have fun and enjoys helping others.
If you are interested, please email your resume to [email protected]
OR stop in at the shop at 326 lower State Street (RT 2 West – next door to The Dairy Creme’) between 11 am and 3 pm
Auto Craftsmen is one of THE BEST shops to work at in Montpelier!
I highly recommend you drop off a resume and cross your fingers that one day you too will be part of this award winning business!
