I am so glad Auto Craftsmen takes car of my car.
The combination of a very courteous staff and excellent technicians is a wonderful change from what I am used to.
So helpful!
We just had our car checked and Marc was fantastic. He gave us no-nonsense advice and a clear idea of exactly what repairs were needed. I finally feel like I have found a mechanic I can actually trust!
Great web site,You really care about your work and the customer.
I recommend Auto Craftsmen to everyone I know
Auto Craftsmen does a great job with up to date info. The staff and techs are all friendly, extremely helpful and explain things in a way that is understandable.
Excellent Car Care Clinic
Best way to spend my morning. Just Awesome
Everything went smooth
The service and waiting time...top notch! Look forward to my upcoming detailing scheduled.
thanks for prompt service
My first visit to your shop was great - called Thursday and got an appointment for Friday. Courteous service and I appreciated that the person at the counter had a good understanding of what the technicians had found. Thanks.
best service ever!
I have never been to a better shop!!!
rear bearings
My car had been making a weird noise which was getting steadly worse. I choose you because you were listed under Toyota car service. Your guys checked out my car, called with the news on what my car required, and fixed it in an amazingly quick time. I need more service to my car and will definitely return to you, giving up my mechanic of 10+ years. Thank you.
The Best There Is!
I would not go anywhere else! I appreciate not only the competent service but also the computer tracking. The printouts tell me what’s been done – and what’s coming up. I was delighted on a messy March day to pick up my clean and sparkly car – a transformation!
Quality Service!
You do things right. Quality service. I am always happy with your excellent service!
Very Positive!
The several occasions on which I called Auto Craftsmen with a problem they solved it over the phone.
Trust, Respect and Confidence!
Auto Craftsmen has been particularly good in servicing our elderly vehicles. Preventive maintenance has been very helpful and any emergency breakdowns have been handled in a timely way. I like the way future maintenance items are explained on the receipt so we know what is on the horizon. We have also purchased 3 used cars from Auto Craftsmen and have been very pleased with those transactions.
Quality and Attentiveness!
Quality of service and attentiveness to details.
Helpful Guidance
Always helpful in explaining different repair options and putting priority on safety issues. Very honest and thorough. You were able to match used cars with me for purchase. Attentive to my needs and planned uses for the car. No pressure, just helpful guidance.
Wouldn’t Consider Going Anywhere Else since 1997!
You’re expensive but like fine wine, well made furniture, good art and a great vacation – you’re worth the investment. This is a series of experiences. I’ve always appreciated your willingness to help me keep my aging Honda safely on the road. Also, I’ve never had to bring my car back a second time on the same repair.
Great Customer Service!
Excellent! I feel very confident that my car is in good hands and know that high quality care is given to me and my car. Great customer service and great mechanics, craftsmen. I dropped my car off for routine service during a snow storm that had shut down most other businesses. The yard was barely plowed. No way Amy was getting to work but someone opened the door, found the work order, fixed my car, called to let me know it was ready and billed me later. This was all beyond what I expected that day and it’s why I return. Thanks!
GREAT!
Friendly service, accurate estimates, service reminders and coupons, call backs – happy with service and car care!
It fits all my Needs!
Your company is terrific! It fits all my needs and is my first experience with a truly professional car repair business. Especially like the following: *Comprehensive and preventative approach to maintenance *Clear records (legible, too!) *Shuttle service *Front desk *Willingness to take a look or listen on the spot. Getting into my aging (’91) Corolla after some maintenance and finding the front seat cleaned so well that it felt/looked like a new car – I am still enjoying its new look!
We Trust in the Work
All of the service has been great. We’re always satisfied with the work that is done – but what really made us happy is the Saturn station wagon that you found for us. It was the only hassle-free car buying experience we’ve ever had!! It was great to be able to tell you what we were looking for and let you do the rest. All we had to do was test drive it and say yes or no. We said yes!
For the Haiku Corner
’96 Camry My darling’s as green as the tidy sum I saved (interior’s tan) And The Other Sale Our red Impreza, conscientiously maintained, sold by Paul so fast!
Short and to the Point
Very positive, you are remarkably well organized, comprehensive and responsive and do excellent work! You fixed a headlight without advance notice and at no cost.
“I’ve never been Unhappy with an experience with Auto Craftsmen”
Auto Craftsmen is proactive in informing customers about the servicing needs of their vehicle(s) in advance. I never before felt so confident that my car is in optimum condition since having it serviced exclusively by Auto Craftsmen. My overall feeling is that Auto Craftsmen care about the quality of the services you provide and that you are exceptionally responsive to your customers. In addition I appreciate the ways you “give back” to the community with a percentage of profits earmarked for Montpelier’s public school system. Additionally, your support of local artists by commissioning us to do pieces to hang on your walls.
“Every Business Should Follow Your Model”
I like you a bunch. You’ve made it so that I now trust you completely. Your service, your recommendations, your billing, and so on. I wish every business would follow your model.
“Running Better Then When it was New”
Auto Craftsmen offer the best automobile service I have experienced in over 35 hears of driving. Due to their expertise my Toyota 4 Runner ran for 200,000 miles. It was in great shape when I sold it. Workmanship is first class, planning and early diagnosis prevent major problems. My Lexus was just in for its 60,000 mile maintenance and I noticed that the car is running better then when it was new.
“A Trusting Relationship with a Mechanic”
My Experiences with Auto Craftsmen have been nothing but genuine. I have never experienced a trusting relationship with a mechanic until now. With past mechanics I generally feel the bare minimum is being explained to me and there is rarely an option other than having the work they suggest done, at their price. Auto Craftsmen, however, is really great about presenting the whole picture to you. They explain what needs to be fixed and the pros and cons of doing so. It is obvious to me that Auto Craftsmen is truly interested in helping people maintain the longevity of their automobiles and not in breaking their bank. The level of honesty, specialty knowledge and customer service at Auto Craftsmen is unsurpassable.
“Used Car CheckMate Service”
The service let me set priorities about what to fix and gave me an inventory of the kinds of things that would have to be done. It also helped me to feel that the car, though old, was going to be essentially safe to drive. It also meant that we could talk about the condition of the car together so we understood what to be careful about and keep track of.
“No House for this Mouse”
Be sure to try Auto Craftsmen’s Relocation Program. They offer humane relocation of transient little mouse families that may have taken up residency in your vehicle. Cute as the critter was I was happy to take advantage of Auto Craftsmen’s Humane Relocation Service.
“The Dog Stays”
Really nice job of cleaning out the dog hair! We kept the dog but we don’t let it get in this car anymore!
“Like having a great mechanic in the family!”
Every time has been excellent. I’ve learned a lot about good car maintenance from the thorough information and feedback Auto Craftsmen gives.
Almost Like New
My seats were incredibly dirty and stained and I am amazed how clean they look, almost like new. Because of the poor condition of the interior I never thought it could look as clean as it did after detailing.
Setting Priorities
The service let me set priorities about what to fix and gave me an inventory of the things that would have to be done. It also helped me to feel that the car, though old, was going to be safe to drive.
"Painless"
"Buying a pre-owned car from Auto Craftsmen was quick, easy, no hassles, painless, friendly, pleasant. I never felt like I was being taken or lied to! I got exactly what I wanted in a timely manor with zero hassle."
Purchasing a pre-owned Car
We particularly liked the option of having Auto Craftsmen handle all the paperwork for $50.00. Well worth the money! Also, the entire transaction was handled very smoothly.
Professional Car Care One Can Trust
As a woman, I always felt vulnerable when at the mercy of people who know more than I do about cars, but that anxiety is completely missing when I bring my car to Auto Craftsmen. To receive this level of professional, yet personal auto care, I am quite willing to drive from Georgia Vermont to Montpelier Vermont! Thank you for your commitment to truly being car care professionals one can trust completely. -Lillian Pickering, Toyota Corolla
Best Mechanics and Service Around
I greatly appreciate the friendly and professional manner that Amy, Marc and Kevin have display with each of my numerous calls and visits. Having dealt with independent mechanics in several different regions and states for a number of cars and trucks… I can say I emphatically trust and listen to what Auto Craftsmen tells me I need to do when service is warranted with my vehicles. Bar none – Best Mechanics and Service around! –Ryan McCall, Honda Element, Nissan Murano and Frontier.
I Love The On-Line System!
I was going to use your company for some service a couple of weeks ago, but had to cancel. The best time for me to get in touch with your company was before you opened. However, being able to go on-line and send you the cancellation was very handy.