Auto Craftsmen got us in so fast and fixed the problem right away. Everyone is so social and friendly. Made me feel very comfy. Ieven looked for finger prints and there were none :)

5 Auto Craftsmen LTD. 11/23/2012

We were on vacation when the check engine light came on. We called AAA and they recommended your shop. You gave great directions, friendly car care and fast service. Now we can continue our vacations!!!

5 Auto Craftsmen LTD. 11/18/2012

This presentation was a marvelous tool for those of us who need this information. Excellent job of covering the basics - which is what I needed. Terrific!

5 Auto Craftsmen LTD. 11/13/2012

Thanks! Thanks for following up on the repairs on my '99 Forester. Everything is fine and your customer service was excellent.

5 Auto Craftsmen LTD. 11/8/2012

Congratulations! Hi Amy: Just wanted to congratulate you on being named "Top Female Shop Owner for 2012" at last week's WB reception. Sorry you couldn't be there in person to receive this well-deserved honor. Since the first time we met, I have always been impressed with your knowledge and capabilities, and your determination to be successful in the automotive world. You truly have broken down barriers and serve as a role model for women everywhere. Once again, congratulations, Amy. Kind regards, Katie

5 Auto Craftsmen LTD. 11/8/2012

The Car Care Clinic was great because my car was the demo & I'd never been underneath it. Learned more that I anticipated.

5 Auto Craftsmen LTD. 11/6/2012

I really appreciated this class! Very informative and addressed all my questions.

5 Auto Craftsmen LTD. 10/25/2012

Thanks for the follow up. Yes, my Tacoma has much more pep and seems to run smoother too. I'm glad that worked out so well and appreciate the pic's of the other problem areas. I must say it was very nice working with you both and I feel you guys care for my truck as much as I do!!!

5 Auto Craftsmen LTD. 10/19/2012

Very Happy! We are very happy you caught the problem with the gas tank. My mother does not like surprises when it comes to her car. We will definitely use your service again.

5 Auto Craftsmen LTD. 10/16/2012

Your Service is Invaluable! Just want to drop a line to describe my experience of you and Autocraftsmen while I was shopping for a used car . . . I'm a single gal with a young kiddo and car shopping and buying was not exactly something I was looking forward to. But it was time, in fact, overdue. It took a few weeks and a few conversations with Mark and Amy at Autocraftsmen to finally narrow down my choices for a new (used) car. No matter how many times I stopped by or called, Mark or Amy were always on the receiving side of my inquiries and questions with a ton of tireless respect and care. They either took my call or visit then and there-- or called me back pronto if I left a voicemail. It was clear they were in my corner, genuinely wanting me to get a car that was right for me, safe and reliable. But Amy's most outstanding help arrived when the virtual rubber hit the virtual road. I finally found a car in my price range and that seemingly fulfilled my list of desires - though 200 miles away since I was shopping online for a car south of Vermont. Not only did Amy look over the Car Fax report but she also had a list of things to ask the salesman about the car: to stick a quarter in the tire tread and see how much of George's head could be seen; to ask if the brake rotors had ever been replaced - or just resurfaced; and to ask to have the service records faxed to me. That was when the salesmen began to dodge my calls, not return messages and generally put me off. It was fishy. Even though I had put a $500 deposit on the car, thankfully they eventually refunded it. The good news was that I next found the car of my dreams and in my price range, though again online. Again, Amy reviewed the car fax report and the service records -- and asked those same valuable questions about the brake rotors and tire tread. Everything checked out without a hitch and my car was delivered in less than a week later. Amy went the distance for me and the car of my dreams came from long distance to me. Autocraftsmen crew gave it a 44-point inspection and Mark gladly reported that it was like a 'new' car. I couldn't be happier. Amy, Mark and Autocraftsmen team helped me carry the load of car shopping, made it less stressful and guided the way. Thank YOU Amy, Mark and Team! Your service is invaluable.

5 Auto Craftsmen LTD. 10/10/2012